Privacy Policy

At BNDX, we highly value the protection of personal data and the privacy of our website visitors, clients, and partners.

BNDX is a label of Brand New Digital B.V., which acts as the legal entity responsible for the processing of personal data as described in this Privacy Policy.

This Privacy Policy explains what data we collect via www.bndx.ai, why we collect it, and how we protect and process it in compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR/AVG) and, where applicable, the California Consumer Privacy Act (CCPA).

1. Contact Details

Brand New Digital B.V.

De Moerkens 39

4614 GT Bergen op Zoom

The Netherlands

E-mail: hello@bndx.ai

If you have any questions about this policy or the processing of your personal data, please contact us using the details above.

2. Scope of Application

This policy applies to all personal data collected via the BNDX website (www.bndx.ai) and related digital channels operated under the BNDX label.

Different conditions may apply to data collected offline, via third-party platforms, or through other services operated by Brand New Digital B.V.

3. Data We Collect

We may collect and process the following categories of personal data:

Contact details

Such as your name, email address, phone number, and company information when you complete a contact form, subscribe, or request information.

Communication data

The content of messages and any attachments you send to us.

Technical data

Such as IP address, browser type, device information, timestamps, and visited pages, collected via log files, cookies, and similar technologies.

Usage data

Information about how you interact with our website, content, and services, including behavioral and interaction data used to improve performance and user experience.

We do not intentionally collect special categories of personal data unless you provide them voluntarily and explicitly.

4. How We Use Your Data

We process personal data only for legitimate business purposes, including:

  • Delivering, managing, and improving our services

  • Structuring and optimizing digital experiences and systems

  • Personalizing your user experience

  • Analyzing website usage and performance

  • Developing new products, services, and features

  • Responding to inquiries and providing customer support

  • Sending newsletters or marketing communications (with consent)

  • Complying with legal obligations

  • Ensuring security and preventing fraud

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Ensure proper functionality

  • Analyze website performance and usage

  • Personalize content and user experience

  • Support marketing and advertising activities

You can manage or disable cookies via your browser settings.

For more information, please refer to our separate Cookie Policy.

6. Sharing of Data with Third Parties

We do not sell personal data.

We may share data with:

  • Service providers (e.g. hosting, analytics, CRM, marketing tools, IT support)

  • Legal authorities, if required by law or official request

  • Strategic partners involved in delivering our services

All third parties are bound by data processing agreements and are required to comply with GDPR/CCPA standards and appropriate security measures.

7. Your Rights under the GDPR

You have the right to:

  • Access your personal data and request a copy

  • Rectify inaccurate or incomplete data

  • Request erasure of your data (“right to be forgotten”)

  • Request restriction of processing

  • Object to processing, particularly for marketing purposes

  • Request data portability

You can exercise these rights by contacting us at hello@bndx.ai.

We will respond within one month.

8. Your Rights under the CCPA

If you are a California resident, you have additional rights, including:

  • The right to know which personal data we collect

  • The right to request deletion of your data

  • The right to opt-out of the sale of personal data (we do not sell data)

We will respond to CCPA requests within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

  • Loss

  • Misuse

  • Unauthorized access

  • Disclosure or alteration

10. Data Retention

We do not retain personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law

11. Children’s Data

Our services are not directed at children under the age of 13.

We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it immediately.

12. Changes to this Policy

We may update this Privacy Policy from time to time, for example due to legal changes or updates in our services.

The most recent version will always be available on our website.

Last updated: 12 April 2026